Terms and Conditions

You must be at least 18 years old and have the legal capacity to enter into contracts to use the Services.

Businesses using Dialora must be duly registered and authorized to operate in their jurisdiction.

To use certain features, you must create an account with accurate information.

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

Dialora provides Voice AI services for automating customer interactions ("Voice AI Services"). You are responsible for obtaining and configuring a phone number through a third-party provider (e.g., Twilio) to use with the Services. Dialora does not provide phone numbers directly.

You may use the Services only for lawful purposes and in accordance with these Terms and your third-party provider's terms.

Prohibited uses include using the Services without a properly configured third-party phone number, bypassing third-party provider requirements, unauthorized recording, spamming, violating telecommunications laws (e.g., TCPA), or uploading malicious content.

Dialora offers tiered subscription plans (Starter, Pro, Growth, Agency). Pricing and features are detailed on our pricing page. Costs for third-party phone numbers (e.g., via Twilio) are not included in your subscription and are your responsibility.

Dialora retains all rights to its software, trademarks, and content.

You grant us a non-exclusive, royalty-free license to use any content you upload for providing the Services.

You may cancel your subscription anytime via your account dashboard; no refunds are provided for partial billing cycles unless required by law.

We may suspend or terminate your access for violations of these Terms or non-payment, with notice where feasible.

The Services are provided "as is" without warranties beyond those required by law.

Dialora is not liable for indirect damages (e.g., lost profits) or issues arising from your misuse of the Services.

Total liability is capped at the amount you paid in the past 12 months.

These Terms are governed by the laws of [Your State, e.g., California], USA, excluding conflict of law principles.

We may update these Terms, with changes effective upon posting. Continued use after updates constitutes acceptance.

For questions, email team@dialora.ai